Reference

jajanwin Privacy Policy for Your Account Data

Clear account, device and wallet data rules help you understand each step before access.

Account dataWallet recordsCookie choicesPhone verification
jajanwin jajanwin Privacy Policy for Your Account Data
CONTACT ROUTES

Browse Privacy Questions Through Our Support Path

A clear contact route gives you a practical way to ask about the Privacy Policy without sharing unnecessary credentials.

Policy request Use our support contact path to ask what account data we hold. Include your registered phone number so we can confirm the account before discussing records.
Wallet record For a DANA, OVO, GoPay or QRIS query, share the transaction reference rather than a wallet password. We use that reference to locate the relevant account record.
Security concern If a login or device seems unfamiliar, contact support from the account route and explain what changed. We can check verification status and guide the next account step.
DATA PRACTICE

Switch On Clear Data Controls and Security

Good privacy practice is visible in the small account steps: we separate verification details from wallet references, limit support requests to the records needed, and use device signals to help spot unusual…

Account collection

When you open an account, we collect details needed for phone verification and account access. We describe the purpose of each required field so you can understand why it is requested.

Device signals

A phone or desktop session may create login, browser and device records. We use these signals for access checks and security review, not as a reason to request your private device password.

Cookie choices

Cookies can remember a session and support basic account navigation. Our Privacy Policy explains their role and the choices available when you browse the lobby from a mobile device.

Wallet references

DANA, OVO, GoPay and QRIS activity may produce transaction references or status records. We use the relevant reference for reconciliation and avoid asking you to disclose wallet credentials.

Retention practice

We retain account, security and transaction records for the period described in the Privacy Policy. When a record is no longer needed for its stated purpose, handling follows that policy.

Change requests

You can ask us to access, correct or clarify personal data through support. We may confirm your account using the registered phone before making a change to protect your records.

Find Answers About jajanwin Privacy Policy

These Privacy Policy answers cover the account, device and wallet questions you may have before opening an account. If your situation is not listed, use the support route with the phone number linked to your profile and we will direct the request.

It covers account details, phone verification, device and login records, cookies, support messages, wallet references, retention and requests to access or correct your personal data.

We use your phone number for account identification and the verification step before account access. The Privacy Policy explains how that detail is stored, used and handled when you contact support.

Yes. It explains that DANA, OVO, GoPay and QRIS activity can create transaction references or status records, while wallet passwords should never be sent through our support path.

A mobile phone or desktop session may provide browser, device and login signals. We use them to check unusual access and maintain account security, as described in the Privacy Policy.

Contact us through the account support route, identify the registered phone number and ask for a data access request. We may verify ownership before discussing or sending account records.

Yes. Send a correction request through support and explain which detail is inaccurate. We may ask for an account check, then record the requested change under the Privacy Policy process.

It applies to account and related records handled through our access routes in Indonesia, where local law permits. Eligibility and access depends on local law, so local requirements can affect your request.